All handbags, wallets & accessories are final sale.
Returns and exchanges are accepted on shoes and clothing that are returned in their original condition within 14 days of receiving the item, at the buyer's expense. A 10% restocking fee up $50 will be charged on both returns and exchanges.
Item must not have been worn and must still have tags attached, if tags were present upon reception. In order to request a return please contact us at email@example.com with 'RETURN REQUEST' written in the subject line. The parcel must be shipped with tracking to the address provided in the e-mail accepting the return and clearly labelled as a return. We are not responsible for refunding lost or undelivered parcels. We reserve the right to refuse any refunds on items that are not returned in their original condition.
Returns from Canada:
- Must be returned to Canadian address provided.
Returns from USA and all other countries:
- Must be returned to US address provided.
In order to limit the need for returns and exchanges, we are happy to provide you with approximate size measurements and diagrams for every product in the product descriptions so that you can ensure that the item will be a good fit before purchase. If you need any additional information about the size of a specific product please contact us directly and we will gladly supply this information.
RETURNS & AUTHENTICITY
If you wish to return an item based on the premise that the item is counterfeit, you must provide us with a written statement from Authenticate First as proof. Please note that these statements are subject to fees which will be reimbursed to you by us if the item is deemed counterfeit. However, rest assured that all our products are subject to rigorous inspection and would never be listed for sale if there was any doubt as to their authenticity. For more information about authenticity please visit our Authenticity Page.
When you check out through PayPal on our website, you're automatically eligible for their purchase protection. This means you can shop on our website worry free! For more information about how you're covered review PayPal's Purchase Protection Agreement.